Privacy Policy
Effective date: 01/04/2024
Last updated: 11/02/2026
This Privacy Policy explains how AllisGoodea (operated by Eunice All Is Good) collects, uses, stores, and protects your personal data when you visit our website, create an account, place an order, or contact us. We are committed to handling your information lawfully, fairly, and transparently in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Who we are
Data Controller: Eunice All Is Good (trading as AllisGoodea)
Website: https://allisgoodea.com
Address: 482 Manchester Road, Fox Valley Shopping, Stocksbridge, S36 2DU
Email: euniceallisgood@gmail.com
Telephone: 07862 653 508
What personal data we collect
Depending on how you use our website, we may collect the following types of personal data:
- Identity and contact data: name, billing and delivery address, email address, telephone number.
- Account data: username, password (stored in encrypted/hashed form), order history, saved addresses.
- Transaction data: products purchased, order totals, payment status, refunds, and delivery details.
- Technical data: IP address, browser type, device information, operating system, and site usage logs.
- Communications data: messages you send us via email, forms, or customer service enquiries.
- Marketing preferences: your choices about receiving updates (where applicable).
Payment information
We do not store full card details on our website. Payments are processed by our payment provider(s). They receive the information necessary to process your payment and may process your data in line with their own privacy policies.
Why we collect your personal data and our lawful bases
We only use your personal data when the law allows us to. Our lawful bases include:
- Contract: to process and deliver your orders, manage payments, provide customer support, and handle refunds.
- Legal obligation: to comply with tax, accounting, and consumer law requirements.
- Legitimate interests: to keep our website secure, prevent fraud, improve our services, and understand how customers use our site (where this does not override your rights).
- Consent: where you have given consent, for example for certain cookies or marketing communications (if used).
How we use your personal data
We may use your personal data to:
- create and manage your customer account
- process orders, take payments, and confirm transactions
- deliver items or arrange collection where applicable
- communicate with you about orders, delivery updates, and support enquiries
- process cancellations, returns, and refunds
- maintain our records for business, tax, and legal compliance
- protect our business from fraud and security threats
- improve our website and customer experience
Who we share your data with
We may share your personal data with trusted third parties only where necessary, including:
- Payment providers to process payments and refunds
- Delivery and courier services to deliver your order
- Website hosting and technical service providers who support our website operations
- WooCommerce/WordPress plugins necessary for store functionality (for example checkout, security, spam protection)
- Professional advisers such as accountants or legal advisers where required
- Authorities where we are legally required to disclose information
We do not sell your personal data to third parties.
How long we retain your data
We keep your personal data only for as long as necessary for the purposes set out in this policy, including legal, accounting, or reporting requirements. For example:
- Order and transaction records may be retained for tax and accounting compliance.
- Customer accounts are retained while your account remains active. You may request deletion, subject to legal retention requirements.
- Customer service communications may be retained for a reasonable period to help resolve issues and improve service.
Cookies and similar technologies
We use cookies to make our website work properly, keep it secure, and improve your experience. Cookies are small files stored on your device.
Essential cookies
These are required for the website to function, such as:
- remembering items in your basket
- enabling checkout and account login
- security and fraud prevention
Performance and analytics cookies (where enabled)
These help us understand how visitors use our website so we can improve it. Where required, we will request your consent before setting these cookies.
Managing cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect site functionality, including checkout and account features.
Marketing communications (if used)
If we send marketing emails, we will only do so where permitted by law. You can opt out at any time using the unsubscribe link in the email or by contacting us directly. Transactional messages (such as order confirmations) are not marketing and will still be sent when necessary.
Your rights
You have rights under UK data protection law, including:
- the right to access your personal data
- the right to request correction of inaccurate or incomplete data
- the right to request deletion of your data (subject to legal requirements)
- the right to restrict processing in certain circumstances
- the right to object to processing based on legitimate interests
- the right to data portability in certain circumstances
- the right to withdraw consent where processing is based on consent
To exercise your rights, contact us using the details in the “Who we are” section.
Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no online system can be guaranteed to be 100% secure.
International transfers
Some of our service providers may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual protections.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies.
Children’s privacy
Our website is not intended for children, and we do not knowingly collect personal data relating to children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Contact us
If you have any questions about this Privacy Policy or your personal data, contact us at:
Email: euniceallisgood@gmail.com
Telephone: 07862 653 508